Get Product Support

Digitech Systems takes great pride in providing software that is simple to use, feature-rich, and flexible in architecture and integration capabilities. If you experience any difficulty, please contact us toll free at (877) 374-3569 or direct at (402) 484-7777 to experience our legendary customer service. Additionally, you may contact us at support@digitechsystems.com. Our technical support staff is available to serve you between the hours of 8:00 AM and 6:00 PM Central Time.

Digitech Systems’ product features and enhancements are driven by you, our customer. If you have an idea for a future product feature or enhancement, please send an e-mail to dev@digitechsystems.com.

In addition to our legendary technical support staff, we also offer the following resources to help you answer questions and resolve issues.

  • MyDSI - MyDSI is an interactive tool for all Digitech Systems customers. Log in to MyDSI at http://mydsi.digitechsystems.com to download product updates, license purchased software, view support contract renewals, and check the status of your software support cases and requests.
  • User Forums - Log in to the User Forums at http://forums.digitechsystems.com to exchange answers and ideas with other users in our moderated community.
  • Knowledge Base - Log in to search our extensive Knowledge Base at http://kb.digitechsystems.com for articles on all Digitech Systems products.
  • Documentation - For documentation describing the use and features of PaperVision Enterprise, refer to the product guides. To access the online help and guides, click the Help menu.